Handle calls, text and web chat around the clock. AutoAgent can answer using approved business data, qualify the enquiry, book the work and keep the CRM updated.
Calls, SMS and website chat can share the same business knowledge and customer context.
Use staff calendars, service durations and opening hours to offer valid appointment times.
When the answer is not in approved data, the assistant can say so and hand the conversation to your team.
Ask the questions your team needs before a lead reaches sales or service.
Keep prospects moving with confirmations, reminders and context-aware follow-up.
Every interaction is attached to a real contact instead of living in an isolated chatbot inbox.
This product shares the same CRM, business profile and AI layer as the rest of AutoAgent.